How to know the email size in marketing app

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Posted on by xhj45

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Hi,

We got a notification said the marketing email (a newsletter) is too large.

Is it possible to check the exact size of the email in marketing app instead of sending a test email and to check the size in Outlook/Gmail/... ?

Thank you in advance for your help!

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Dsouza_28 7 on at

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RE: How to know the email size in marketing app

Hi ,

I do not know of a direct way to check within Dynamics, but there are 2 possible solutions to your problem:

A) Check the size of the HTML content: (at present the limit is at 100kb-128kb)

If you have a message that you suspect violates the HTML size limit, do the following:

Open a web browser and enter a URL of the form: https://<your_domain>/api/data/v9.0/msdyncrm_marketingemails(<email_id>)

Where:

<your_domain> is the root of your Dynamics 365 Marketing instance (such as "contoso.crm.dynamics.com").

<email_id> is the ID for the message you want to check. To find this ID, open the message in Dynamics 365 Marketing and find the value of the id= parameter shown in your browser's address bar.

Search for the value of the field "msdyncrm_emailbody" in the returned JSON.

Copy the value of that field into a text program that can tell you the exact size of the HTML content.

The above documentation is taken from: Maximize email deliverability (Dynamics 365 Marketing) | Microsoft Docs

B) Increase your Email attachment size limit:

The default size limit for attachments is 5120kB/5MB but can be increased to 32768Kb/32MB and 131072Kb/128MB for depending on your version of CRM.

Go to Settings > Administration > System Settings.

In the Email tab, find "Set file size limit for attachments" and modify "Maximum file size (in kilobytes)" to the size limit you would require:

Hope this helps as a workaround.

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Nya 29,060 on at

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RE: How to know the email size in marketing app

Hi,

When you go live with a message, Marketing processes the HTML content to create inline styles, compress spaces, and more, so it can be hard to know the exact final size of the message. If you have a message that you suspect violates the HTML size limit, do the following:

Open a web browser and enter a URL of the form: https://<your_domain>/api/data/v9.0/msdyncrm_marketingemails(<email_id>)

Where:

<your_domain> is the root of your Dynamics 365 Marketing instance (such as "contoso.crm.dynamics.com").

<email_id> is the ID for the message you want to check. To find this ID, open the message in Dynamics 365 Marketing and find the value of the id= parameter shown in your browser's address bar.

Search for the value of the field "msdyncrm_emailbody" in the returned JSON.

Copy the value of that field into a text program that can tell you the exact size of the HTML content.

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xhj45 133 on at

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RE: How to know the email size in marketing app

Thank you!

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xhj45 133 on at

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RE: How to know the email size in marketing app

Thank you!

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