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Hi,
We got a notification said the marketing email (a newsletter) is too large.
Is it possible to check the exact size of the email in marketing app instead of sending a test email and to check the size in Outlook/Gmail/... ?
Thank you in advance for your help!
Hi,
When you go live with a message, Marketing processes the HTML content to create inline styles, compress spaces, and more, so it can be hard to know the exact final size of the message. If you have a message that you suspect violates the HTML size limit, do the following:
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https://<your_domain>/api/data/v9.0/msdyncrm_marketingemails(<email_id>)Where:
id= parameter shown in your browser's address bar.Search for the value of the field "msdyncrm_emailbody" in the returned JSON.
Copy the value of that field into a text program that can tell you the exact size of the HTML content.
Hi ,
I do not know of a direct way to check within Dynamics, but there are 2 possible solutions to your problem:
A) Check the size of the HTML content: (at present the limit is at 100kb-128kb)
If you have a message that you suspect violates the HTML size limit, do the following:
https://<your_domain>/api/data/v9.0/msdyncrm_marketingemails(<email_id>)Where:
id= parameter shown in your browser's address bar.Search for the value of the field "msdyncrm_emailbody" in the returned JSON.
Copy the value of that field into a text program that can tell you the exact size of the HTML content.
The above documentation is taken from: Maximize email deliverability (Dynamics 365 Marketing) | Microsoft Docs
B) Increase your Email attachment size limit:
The default size limit for attachments is 5120kB/5MB but can be increased to 32768Kb/32MB and 131072Kb/128MB for depending on your version of CRM.
Go to Settings > Administration > System Settings.
In the Email tab, find "Set file size limit for attachments" and modify "Maximum file size (in kilobytes)" to the size limit you would require:
Hope this helps as a workaround.
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