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Finance | Project Operations, Human Resources, ...
Suggested answer

Pages not available in Cheque Printing from Document Routing Agent

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Posted on by 672

Hi Champs!

I am trying to print the cheques. Network printer is installed and have been made as a default printer.

Now, when I try to send the print, it gives the message as following:

pastedimage1645002727304v2.png

but when I open DRA, it tells that Pages "Not available".

pastedimage1645002705685v1.png 

DRA is running as a Desktop application and printer does have the pages as well. Any idea what is the issue?

  • Suggested answer
    Ehtasham Rahman Profile Picture
    672 on at
    RE: Pages not available in Cheque Printing from Document Routing Agent

    Got it. You have to open at least once Acrobat Reader after installation to accept "Terms & Condition" of it. If you don't open it, somehow for system you haven't accepted its terms and conditions and DRA will not be able to open the Cheque in it and likewise wouldn't be able to send it to printer for print.

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