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Finance | Project Operations, Human Resources, ...
Suggested answer

Found error message "Number sequence is not specified." when create new Sales order

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Posted on by 40

Dear All,

I have a new company in AX(AX2012 R2), After setup all of environment and try to
create new Sales order and post to Invoice,  But at the step post sales order to invoice
the system will show the message "Number sequence is not specified." as screen below.
SO_2D00_Msg_2D00_1.jpg

Could anyone can give me for advice to solve this problem.
Thank you in advance.

Prasit P.

I have the same question (0)
  • Suggested answer
    ergun sahin Profile Picture
    8,824 Moderator on at
    RE: Found error message "Number sequence is not specified." when create new Sales order

    Pls check

    Accounts Receivable > Setup > Accounts receivable parameters | Number sequences | Customer Invoice

  • Prasit Profile Picture
    40 on at
    RE: Found error message "Number sequence is not specified." when create new Sales order

    Dear Ergün Sahin,

    Thank you for your reply, 

    Yes it can work if I have only one number sequence group, But our customer would like to separate
    number sequence by each customer code. So that I would like to fill in number sequence group for separate it,
    but now the system still get the number sequence from  "Accounts Receivable > Setup > Accounts receivable parameters | Number sequences | Customer Invoice"

    SO_2D00_Msg_2D00_2.jpg

    SO_2D00_Msg_2D00_3.jpg
    Could you please advise me how to setup for get the number from number sequence group reference.

    Thank you.
    Prasit P.

  • Suggested answer
    ergun sahin Profile Picture
    8,824 Moderator on at
    RE: Found error message "Number sequence is not specified." when create new Sales order

    community.dynamics.com/.../how-to-assign-number-sequence-for-sales-invoice-per-customer-group-in-dynamics-365

  • Suggested answer
    Ludwig Reinhard Profile Picture
    Microsoft Employee on at
    RE: Found error message "Number sequence is not specified." when create new Sales order

    Hi Prasit P,

    Why do you need a separate number sequence by customer code?

    I have never seen that but rather saw companies using a financial dimension customer.

    This financial dimension is included in the voucher and allows you a very detailed tracking of customer specific transactions without having to configure separate number sequences.

    Would recommend to have a look at the financial dimensions and to include the customer there rather than in the number sequence code.

    Best regards,

    Ludwig

  • Suggested answer
    Michal Krejza Profile Picture
    on at
    RE: Found error message "Number sequence is not specified." when create new Sales order

    Hello Prasit,

    The link provided by Ergün is showing all needed details. What happens if you remove the reference to NSG and you use number sequence from AR parameters ? Is it posted then correctly ?

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