Hi Guys,
This is a new one for me. I have a connection made between Dynamics and HubSpot (we use HubSpot for our marketing automation piece) This connection is via PieSync.
Part of this integration is I want the description which HubSpot generates to appear in Dynamics at my account level. In order to make the connection work I needed to create a new Description field and make it a single line of text field. Multi-line text field cant be mapped. i then went ahead and created a rule that is Description 2 contains data then populate description 1 so everyone continues using the existing field.
So here is my question, when i see a connection made between the 2 systems, the description is not flowing across, well at the form level anyway. See below 2 screenshot, one from the form level, the other from an accounts report. At the report level it looks like the description 2 field is populated with information. Of course the rule isnt firing as it thinks there is no description populated.
How do I go about fixing this?
Some other info to know. I increased the character number to 1,000 to allow for long descriptions to come across.
