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WeChat integration

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Posted on by TheRHogue

We are looking for WeChat integration into Dynamics 365 Enterprise. It appears Microsoft doesn't have any connectors or solutions, and I am asking the community if they know of 3rd parties or Microsoft Partners that have built a solution in this space?

WeChat has and SDK and Dynamics 365 has and SDK, therefore building a custom solution is feasible but very expensive and time consuming. So, I am hoping others have already built this wheel for purchase.

thanks

Rob

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  • Suggested answer
    JamesLin Profile Picture
    JamesLin 51 on at
    WeChat integration
    Hi all,
     
    Hi,
     
    Just in case any of you are still interested. 
     
    There is no OOB connector for Dynamics 365 Marketing, however we have built a WeChat connector that supports Dynamics 365 Marketing(Customer Insights) custom channel.  You can find more information on our website https://www.crimsondynamics.cn/en-US/Solutions/wechat/ or Microsoft App Source https://appsource.microsoft.com/en-us/product/dynamics-365/1624975185779.ctl_wechat202401?flightCodes=ed34c52eaf4849aabcaeae90ccd76360&tab=Overview
  • Suggested answer
    Akhilesh Dubey Profile Picture
    Akhilesh Dubey 40 on at
    RE: WeChat integration

    Hi Rob, Et Al,

    I understand this was an old ask, but it seems we now have a few 3rd party connectors available. Have a look - 

    https://www.coreminder.com/chat.html

    Please try this and share your experience on how it goes.

    Cheers, Akhil (@akhildynamics)

  • AnnFear Profile Picture
    AnnFear 40 on at
    RE: WeChat integration

    Just wondering if you managed to integrate your CRM with WeChat? We also have a requirement to integrate the messaging part of WeChat into our Dynamics CRM and wondered what is the best way to achieve this?

    Thanks,

  • Nicksoft Profile Picture
    Nicksoft 205 on at
    RE: WeChat integration

    Anyone have luck to find out better way to for wechat - Dynamics 365 Integration - Sales Module Dynamics 365 WebAPI's User/Contact/Customer/Activities end points ??Seems like WeChat has it's own platform infrastructure set up for Separate User Accounts/ Company-Group Accounts and has some API's that utilize this security/ID context which needs to be integrated/joined with Dynamics 365 WebAPI's User/Contact/Customer/Activities end points.

  • Jos Blokdijk Profile Picture
    Jos Blokdijk 70 on at
    RE: WeChat integration

    Sukrut, thanks for your advise.

  • Suggested answer
    Sukrut Parab Profile Picture
    Sukrut Parab 71,671 Moderator on at
    RE: WeChat integration

    I think you should go for in-house development , because such a requirements are unique and its very difficult to find  any 3rd party  solution for such a requirements. We had similar requirement (Hipchat) and slack integration and we did it interanlly

  • Jos Blokdijk Profile Picture
    Jos Blokdijk 70 on at
    RE: WeChat integration

    Andreas, we are looking for integration with messaging, we can develop this in-house, but would also like to see a 3rd party solution.

  • Andreas Cieslik Profile Picture
    Andreas Cieslik 9,267 on at
    RE: WeChat integration

    What Features are you exactly looking for? WeChat payments or Messages?

  • Jos Blokdijk Profile Picture
    Jos Blokdijk 70 on at
    RE: WeChat integration

    Hi, did you already found a solution to this issue? I'm also searching for a way to integrate WeChat with Dynamics 365.

    Best regards, Jos

  • TheRHogue Profile Picture
    TheRHogue on at
    RE: WeChat integration

    If we had too, we would attempt azure functions, power apps, flow, etc...but underlying all that is development work using the WeChat SDK and Dynamics SDK which has higher costs than a connector from a 3rd party as there are maintenance issues longer term.

    WeChat is a major player in China, and I am surprised there isn't a bunch of Dynamics options for this very large platform.

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