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Customer experience | Sales, Customer Insights,...
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Opportunity turns to close lost after some time

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Posted on by 60

Hi,

Is there a way to create automation like the below:

if an opportunity stays in the "2- Develop" pipeline phase for two months, then the opportunity becomes closed lost.

  • Arash R Profile Picture
    Arash R 60 on at
    RE: Opportunity turns to close lost after some time

    Hi Abdul Wahab,

    Thanks for the answer. I am a bit new to this. Would it be possible for you to show me the process visually step by step?

  • Suggested answer
    Abdul Wahab Profile Picture
    Abdul Wahab 12,077 Super User 2024 Season 1 on at
    RE: Opportunity turns to close lost after some time

    Hi Arash R,

    Here you are brother:

    1. When the opportunity changes its state to "2-Develop".
    2. Trigger a workflow.
    3. Use wait until in it.
    4. In wait until add 2 months condition.
    5. add another condition after the 'wait until'. Check the record is still in the '2-Develop' then make it closed as lost.
    6. Otherwise, close the workflow as successfully run

    If I answer your question then please mark it as verified.

    Let me know if I can provide you with more details.

    Thanks
    Regards,

    Abdul Wahab
    Power Platform/Customer Engagement Developer/Lead/Solution Architecture/Project Manager
    Direct/WhatsApp:+923323281237
    E-mail: abdulwahabubit@outlook.com
    Skype: abdul.wahabubit
    Linkedin: www.linkedin.com/.../

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