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1. A Vendor's account is fully paid for services. The charges were paid for with a credit card and processed through GP as a Credit Card payment.
2. We receive a credit memo from the vendor because of prorating the prepaid charges when the service agreement was cancelled.
3. We enter a credit memo on the vendor in GP.
4. The vendor then refunds the money back by crediting our credit card.
5. How do I get the Credit Balance off of the Vendor and onto the Credit Card?
Thanks
Hi Bob,
My preference would be to void the credit memo and enter a return instead: victoriayudin.com/.../
Another option would be to enter a credit memo under the credit card vendor and a debit memo under the actual vendor account.
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