Hi I am trying to connect Field Service mobile app using trial version but getting error
as 'Your Organization has not configured the Field Service Mobile app with the correct project'
All,
It finaly works :-).
Make sure that the user with which you log on, also has the right security roles. Eventhough the user is sys-admin, the user needs to be assigned the field service specific roles to it as well.
All,
I keep having the same issue. 'your organization has not configure field service mobile app'.
I followed these exact steps:
I published the project as 11.3 - 11.2, the mobile app is currently on 11.2.206.0.
I configured myself as a bookable resource and enabled the 'Enabled for Field Service Mobile' setting.
However, I do not succeed.
Please help.
It also works with publishing to 11.3-11.2, corresponding to the Version of your Mobile App (currently 11.2).
Please make sure you have followed the exact steps mentioned in the below link.
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/field-service/install-field-service
Please create bookable resource in CRM and if you are using latest version of Mobile project (FSDyn365_1.0.1322) make sure correct version of the Project will 11.1-9.2 while you are publishing it.
Hey
I had this issue as well and eventually found the issue, it was the project template.
The following link contains the correct project template for Dynamics 365 for Field Service Mobile App http://aka.ms/fsmobile-project. Project publish version should be 11.1-9.2
Good Luck
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Please mark as verified when solved.
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Thank you, this has solved the issue.
Just a note, when publishing your project, publish as version 11.1-9.2
I tried by using lastet project which u have provided,still not working.
error- Organization has not configured Field Service Mobile
Hi Sneha,
Did you manage to resolve the issue?
I saw the same issue today. You can resolve by downloading the latest project at http://aka.ms/fsmobile-project. You will need to re-sync the Mobile App.
Also, please make sure you point to the correct project version. The first 2 numbers should match Mobile App -> About version.
Regards,
Faiz
Yes ,I have followed same steps.
Hi Sneha,
Make sure you have followed these steps and install the mobile app solution and configured correctly.
docs.microsoft.com/.../install-the-mobile-app
Good luck!
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