Credit managment blocking rules

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Posted on by PB-21080819-0

We configure blocking rule as if the sales order amount exceed the credit limit, processing the sales order should be blocked and the registration of picking list should be blocked. in 10.46 version, there is the error, even with 0 credit limit on customer profile, the sales order is blocked and by manual release it wont be released an will be blocked again. The hold reason is term of payment which was not an issue before update.

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Dynamics 365 Finance

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Giorgio Bonacorsi 3,530 on at

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Hello,

Could you please provide more details on this case? Specifically: your expectations, a screenshot of the configuration, and the customer master data.

You mentioned the customer has a credit limit of 0, and the system is configured to block anything above the credit limit. In that case, the system appears to be working correctly.

Thank you,

Giorgio

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Preethi V 38 on at

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Hi

Could you please share:

A screenshot of the Credit management hold details.

The blocking rule configuration.

The customer's Terms of payment value.

If the setup has not changed and this behavior only started after upgrading to 10.0.46, I would recommend raising a Microsoft Support ticket, as it could be a regression or change in Credit Management validation logic.

Thanks

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PB-21080819-0 8 on at

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this was an error from microsoft which has been solved
https://fix.lcs.dynamics.com/Issue/Details/?bugId=1123000&dbType=3

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