Importing N:N (Many to Many Relationships) into Dynamics 365 CRM

(0) Share

Report

Posted on by JonClay

202

Hi everyone

I'm having a problem importing some N:N Relationships into Dynamics 365 CRM. I've tried using XRM Toolbox for this which mainly works. However, here is my problem:

We have some Communication Preferences in CRM, some of which are the same name but with different Communication Types e.g.

Post Fundraising Appeals - Head Office
Post Fundraising Appeals - Other Office

In the example above the "Post Fundraising Appeals" is the Communication Preference and "Head Office / Other Office" are the Communication Types.

Because XRM Toolbox only allows me to import one Communication Preference with the same name, I'm getting the error below: