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Fin.zup deleted each time the user close NAV

Posted on by Microsoft Employee

Hello,

i've got a little problem with an user loosing his settings each time he close NAV

After some search, I could note that the fin.zup file, located in %appdata% was deleted wenn closing the NAV application.

We use Nav 5.0

Any suggestion?

Best Regards,

Thierry

*This post is locked for comments

  • Suggested answer
    Mouli Kaku Profile Picture
    Mouli Kaku 515 on at
    RE: Fin.zup deleted each time the user close NAV

    In that case I would suggest login with another admin user on that PC and try to save the zup file and check weather zup file is storing or not.

    same issue was discussed here so please try 

    https://dynamicsuser.net/nav/f/developers/24586/missing-zup-file

    and let us know which one worked for you.

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Fin.zup deleted each time the user close NAV

    Hi,

    yeap, NAV is installed on that PC.

    Regards

  • Suggested answer
    Mouli Kaku Profile Picture
    Mouli Kaku 515 on at
    RE: Fin.zup deleted each time the user close NAV

    Hi,Is Dynamics NAV installed on that PC or else are you using any citrix etc type connection to connect NAV?

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