Skip to main content

Notifications

Dynamics 365 Community / Forums / Sales forum / D365 Sales environment...
Sales forum
Answered

D365 Sales environment is down and displaying SQL Server Error

Posted on by 24
Hi there,
 
All the members in the organization are trying to access our D365 Sales Production environment but whenever we try to open the link, it displays SQL Server Error. We are unaware of this unusual issue because till yesterday everything was working fine and there was no such issue at all. If anyone can help in understanding what seems to be the issue and how this can be resolved, thanks.
 
Below is the screenshot of the error:
 
Categories:
  • Verified answer
    Dengliang Li Profile Picture
    Dengliang Li Microsoft Employee on at
    D365 Sales environment is down and displaying SQL Server Error
    Hi,

    This error message "An Error has occurred. {1} {0}" typically indicates a problem with the data or configuration of the Dynamics 365 system.
    It is recommended that you try clearing your browser's local cache to log in, or logging in using privacy mode.
    Alternatively, login with a different browser, such as Google Chrome.
     
    If the above solutions not working, it is recommended that you raise a support ticket to the Microsoft.
    https://admin.powerplatform.microsoft.com/support

     Best Regards,
    Dengliang Li
    ​​​​​​​

Helpful resources

Quick Links

Dynamics 365 Community Update – Sep 9th

Welcome to the next edition of the Community Platform Update. This is a weekly…

Dynamics 365 Community Newsletter - August 2024

Catch up on the latest D365 Community news

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 290,186 Super User 2024 Season 2

#2
Martin Dráb Profile Picture

Martin Dráb 227,996 Super User 2024 Season 2

#3
nmaenpaa Profile Picture

nmaenpaa 101,148

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans