Dynamics Community Forum Thread Details

Integrating Google reCAPTCHA v3 with Real-time Marketing Form?

Hello,

I've followed the guide on Microsoft Learn regarding adding Google reCAPTCHA to real-time marketing forms under Customer Insights – Journeys but it is not working as intended, even with Google reCAPTCHA v2. I followed the steps outlined in Step 1. Add reCAPTCHA to the form and although it generates the "I am not a robot" checkbox, the form submission always fail with an error, which is preventing me from reaching Step 2. Add the captcha text value to the form submission.

I am embedding the form on a WordPress website so I have added the necessary reCAPTCHA script that goes in the header and the JS code for the onloadCallback function (via Code Snippets).

If at all possible I'd like to remove the "I am not a robot" checkbox and use reCAPTCHA v3 instead since it require no interaction. However, the steps offered in the guide do not work with v3. The checkbox generates an error in the form of ERROR for site owner: Invalid key type. I also tried using v2's invisible method and it does not work. I imagine the integration steps in Step 1 will need to be modified for either alternate options.

Additionally, I think the CS code provided in Step 3. Create a plugin for the plugin built in Visual Studio Project are generating many unexpected errors. However, I am not as versed in using Visual Studio to create a plugin so it can be I am not following the instructions correctly or set up the project incorrectly.

Does anyone have experience integrating Google reCAPTCHA – either v2 invisible or v3 – with real-time marketing forms? Any insights would be valuable and greatly appreciated.

Thank you!

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