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Dynamics 365 Community / Forums / Customer Insights - Journeys forum / Marketing list members...
Customer Insights - Journeys forum

Marketing list members not working

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Posted on by Kipetcoff 1,002

Hi, all. I don't understand why my related entities not working.

Here are setting.

Only Related

Contacts

Active Contacts

2019_2D00_06_2D00_21_5F00_10_2D00_18_2D00_39.png

2019_2D00_06_2D00_21_5F00_10_2D00_23_2D00_19.png

And result is

2019_2D00_06_2D00_21_5F00_10_2D00_21_2D00_42.png

Nothing.

Why it happen?

Categories:
Marketing Pages Forms and Surveys
  • Suggested answer
    Kipetcoff Profile Picture
    Kipetcoff 1,002 on at
    RE: Marketing list members not working

    I've tried to create another subgrid and it starts to work. Looks like it was a bug after update on version 9

  • Justin Wilkinson Profile Picture
    Justin Wilkinson 1,336 on at
    RE: Marketing list members not working

    I think is it due to the entity you are looking at or adding this is to show all marketing list records regarding?

  • T.I.A Profile Picture
    T.I.A 1,760 on at
    RE: Marketing list members not working

    No worries, I'm glad you could resolve your issue.

  • Kipetcoff Profile Picture
    Kipetcoff 1,002 on at
    RE: Marketing list members not working

    I've tried to create another subgrid and it starts to work. Looks like it was a bug after update on version 9. Thank you for your quick answer!!

  • T.I.A Profile Picture
    T.I.A 1,760 on at
    RE: Marketing list members not working

    It depends what the sub grid view criteria is. can you talk me through what view is being used

  • Kipetcoff Profile Picture
    Kipetcoff 1,002 on at
    RE: Marketing list members not working

    Hi,

    I don't want to modify relationships in the system. Another problem is that as I see standard subgrid doesn't work. Why?

  • Suggested answer
    T.I.A Profile Picture
    T.I.A 1,760 on at
    RE: Marketing list members not working

    Hi Andrey. If you wanted you could have a lookup to the marketing list on your entity. Then when you select a marketing list all the contacts part of that marketing list will show up in a quick view as appose to a sub grid. The functionality is pretty much the same as a sub grid (add button etc.).

    This link specifies how to accomplish it: http://himbap.com/blog/?p=3094

    Let me know if this helps.

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