How to call one form from another form in Customer Service Workspace

(0) Share

Report

Posted on by Ajay Ubbott

410

I have already successfully called a Case entity form on Phone-call entity form in Customer Service Hub using Form-component control on the RegardingObjectId field.

If I try the same in Customer Service Workspace App, then it opens only the Case form and NOT the phone-call form contents.

Kindly comment if anyone else is also facing similar issue or any workaround for this issue in Customer Service Workspace App.

Thanks in advance,

Ajay

All responses (2)

Answers (1)

Sort by

Verified answer

Community Member on at

Like (1)

Report
Copy link

Link copied!

Hi Ajay,

The 'Form-component control' you mentioned above is it:

Edit table records directly from another table’s main form - Power Apps | Microsoft Docs

It can show in the Customer Service Workspace in my environment:

If I misunderstood the question please elaborate the same further, can you provide relevant screenshots if possible.
Suggested answer

Ajay Ubbott 410 on at

Like (0)

Report
Copy link

Link copied!

Thank you for your hint, Leah,

It worked.