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Customer experience | Sales, Customer Insights,...
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Real-time marketing interactions data export

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Posted on by 15
Dear Microsoft,

We are a company that uses the marketing interactions (Outbound Marketing module) export mechanism to a blob storage to create reports and update external systems.

We are considering starting to use the real-time marketing module. We would like to know if it is possible to also export the interactions of this module to the same blob storage, along with the interactions of the outbound marketing module.

If not, how can we ensure that all interactions, both outbound and real-time, are displayed in our Power BI reports and are available for our integrations?

We have not found any information on this scenario in the real-time marketing documentation. We have read that the interoperability between Real-time Marketing and Customer Insights is a known issue, but our case does not involve Customer Insights.

Thank you for your assistance.
Sincerely,
I have the same question (0)
  • Dengliang Li Profile Picture
    Microsoft Employee on at
    Hi,
     
    Please refer to the following link, it may help.
    Custom Reporting in Dynamics Marketing

    Best Regards,
    Dengliang Li
     

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