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Completed Tasks

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Posted on by empath-e CRM

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Hi All

When you complete a Task within CRM the entry gets removed from the Task entity. Does anyone know which table it moves to as I need to import a bunch of completed Tasks.

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Pradeep Rai 5,489 Moderator on at

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HI,

Can you please explain more on this?

When we complete the tasks then it does not moves from task entity.

Please check below screenshot:

Thanks,
Pradeep.

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Kenneth Ariel Chave... on at

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Hi,

The ActivityPointerBase table stores any activity or task that is performed by a user in Dynamics 365 CRM.

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Timothy Bohte 44 on at

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Standard behaviour is that the task just changes status and does not move or delete. Please check any custom bulk delete operations or workflows that could be the cause.

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empath-e CRM 1,136 on at

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Hi All,

Many thanks for your response. The Tasks I'm referring to are under Case Activities and I have noticed when they are completed they do get removed from the Case Activities tab view and appear as completed within the Case Timeline (this is a standard out of the box system) So this answers my question along with all your help.

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Timothy Bohte 44 on at

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The view is probably filtered on open activities. Change the filter in this view to also show completed activities (and tasks)

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