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Customer experience | Sales, Customer Insights,...
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On Premise Upgrade to v9

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Posted on by 790

Hello,

I have been trying to upgrade on a sandbox environment CRM from version 8.2.10 to v 9 on prem .

First when I install the CRM V9 setup ,it ends with error .The log file mention the error as below.

"he AttributeLookupValue (Id=81cde1dc-2241-db11-898a-0007e9e17ebd) entity or component has attempted to transition from an invalid state: ComponentStateName: Solution; ComponentOperation: Delete; ComponentSolutionType: Active; SolutionOperationContext: MoveSystemComponentToFirstPartySolution; IsProtected: False; FinalComponentState: Publish."

Then Organization status is then set to failed in Deployment Manager. So, I have googled and knew that this is a famous issue and Microsoft has released patches.

I installed the patch v 0.3 and deleted the failed organization and tried to import it again but the import process is generating an error :

Error.ActionFailed Microsoft.Crm.Tools.Admin.InstallDatabaseUpdatesAction

I also tried the latest patch v 0.8 but it also failed.

 I donot know why the RTM till now is not fixed.

 How can I solve by problem ?

  • erhan.keskin Profile Picture
    erhan.keskin 2,253 on at
    RE: On Premise Upgrade to v9

    Did you try to uncomment the marketingsales upgrade package? This is what people did before Microsoft released the update 0.3.

    www.alexchandiwana.co.uk/.../dynamics-365-on-premises-version-82.html

  • zmk Profile Picture
    zmk 790 on at
    RE: On Premise Upgrade to v9

    Thank Erhan for the reply. I have already came across this and they said that the patch solved the issue which in my case didn't. I even tried installing the "unofficial patch" mentioned in the thread above but also no luck.

  • erhan.keskin Profile Picture
    erhan.keskin 2,253 on at
    RE: On Premise Upgrade to v9

    Hi,

    It seems a similar issue mentioned here, could you check this out?

    [View:https://community.dynamics.com/crm/f/microsoft-dynamics-crm-forum/300064/dynamics-365-v9-onpremise-upgrade-fail#responses:750:50]

    Regards,

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