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Finance | Project Operations, Human Resources, ...
Answered

The Output file of Electronic reporting for BACS in generate payment Button in vendor Payment has been created but the output file is empty i

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Posted on by 156

HI 

The Output file of Electronic reporting for BACS in generate payment Button in vendor Payment Form has been created but the output file is empty .

Could you Help me?

pastedimage1576325433508v2.png

I have the same question (0)
  • nmaenpaa Profile Picture
    101,160 Moderator on at

    What is the status of the payment lines?

  • Suggested answer
    Ludwig Reinhard Profile Picture
    Microsoft Employee on at

    Hello Zahra,

    Can you please provide us more information on how you made the payments?

    Can you - for example - share a couple of screenshots of your payment journal and the steps that you executed to generate the payment file?

    Most of the time there is a mismatch of the bank account in your method of payment and the one selected when generating the payment file. Yet, without any other information it is difficult to assess whether this is the case here.

    Many thanks and best regards,

    Ludwig

  • Zahra Mirzazadeh Profile Picture
    156 on at

    Hello 

    Thank you for replying my Question.

    i will put screen shot step by step:

    1-in  Reporting Configuration i imported BACK(UK).

    2- Changing Status to Completed.

    pastedimage1576389399596v1.png

    3- in Payment Journal i created a payment Journal with status=None.

    pastedimage1576389580788v2.png

    4-in Method Of Payment -vendor i did this changes:

    pastedimage1576389823761v4.png

    5- Hitting Genarate payment Button:

    pastedimage1576389934624v5.png

    pastedimage1576389959084v6.png

    6- The Output File is Generated but is Empty!!!!!

    pastedimage1576390185365v7.png

    Could you please Help me

  • Suggested answer
    Ludwig Reinhard Profile Picture
    Microsoft Employee on at

    Hi,

    Can you try to 'add' a step No 3a

    In this step you have to select the 'settle transactions' button and mark the invoices that are paid.

    Once this is done, try again to generate the payment.

    If this does not work then check whether your vendor has a bank account setup to which you can transfer the money.

    This bank account must be setup at the vendor master level and it must be inherited/included in the payment journal.

    Please check the bank and remittance tabs in your journal to ensure that everything is setup correctly.

    A third thing that you need to check is in your method of payments.

    Can you share details of the bank account that has been setup there?

    Please check if this bank account has all necessary information such as routing number and bank account number correctly setup in the bank module?

    Many thanks and best regards,

    Ludwig

  • Zahra Mirzazadeh Profile Picture
    156 on at

    Hi Luding

    thanks for your answer. I did Settle transaction then I hitting the generate payment.

    this show this message:

    "Vendor bank account is not specified."

    Vendor Account Setting:

    pastedimage1576474655773v2.png

    Bank Account setting:

    pastedimage1576474799622v3.png

    Best regards,

    Zahra

  • Verified answer
    MhaU Profile Picture
    on at

    Dear Zahra,

    For the below vendor account, do you have a bank account setup?

    pastedimage1576512362101v1.png

    Is this bank account associated in the payments fasttab in vendor master?

    I see you are using an older version for BACS, this is what we have now available on LCS Microsoft repository:

    pastedimage1576512673034v2.png

    Also check on the payment journal, Bank tab to have a third party bank account like this:

    pastedimage1576513060713v3.png

    Let me know if this helps or if you need more information and I will be more than happy to assist further.

  • Zahra Mirzazadeh Profile Picture
    156 on at

    Hi Mihaela

    Thank you very Much for your answer

    I did not config this below step:

    ""Also check on the payment journal, Bank tab to have a third party bank account ""

    My output File is generated and it is not empty now!! :-)

    Many Many Thanks of you .

    Regrads,

    Zahra

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