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Mass Calculation & Calculate Rollup System Jobs Have been stuck in waiting for Timer

Posted on by 75

Hi ,

I have an issue where the Mass Calculation and Calculate Rollup System Jobs are stuck in 'waiting for timer'.

I found that the account entity has 12 Rollup fields so i remove 2 of them to keep within the limit and tried to update the Rollup field definition so that i can force the Mass calculation job to restart but nothing changed all Stuck in Waiting for Timer.

Has anyone faced this issue before?

  • Verified answer
    Bipin D365 Profile Picture
    Bipin D365 28,964 Super User 2024 Season 1 on at
    RE: Mass Calculation & Calculate Rollup System Jobs Have been stuck in waiting for Timer

    Hi,

    Recently we have faced this issue and logged support ticket with microsoft. They have restarted Async sandbox service and issue resolved.

    Since this is online deployment we don't have access to servers.

    If found helpful, Please mark my answer verified.

  • kojisaiki Profile Picture
    kojisaiki on at
    RE: Mass Calculation & Calculate Rollup System Jobs Have been stuck in waiting for Timer

    Most of stuck of background job are not resolve via UI.

    If it does not disappear by restarting current job or even after 24 hours passed, I suggest to raise support request to MS.

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