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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / Mass Calculation &...
Customer experience | Sales, Customer Insights,...
Answered

Mass Calculation & Calculate Rollup System Jobs Have been stuck in waiting for Timer

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Posted on by Mira Ghaly 75

Hi ,

I have an issue where the Mass Calculation and Calculate Rollup System Jobs are stuck in 'waiting for timer'.

I found that the account entity has 12 Rollup fields so i remove 2 of them to keep within the limit and tried to update the Rollup field definition so that i can force the Mass calculation job to restart but nothing changed all Stuck in Waiting for Timer.

Has anyone faced this issue before?

I have the same question (0)
  • kojisaiki Profile Picture
    kojisaiki Microsoft Employee on at

    Most of stuck of background job are not resolve via UI.

    If it does not disappear by restarting current job or even after 24 hours passed, I suggest to raise support request to MS.

  • Verified answer
    Bipin D365 Profile Picture
    Bipin D365 28,985 Moderator on at

    Hi,

    Recently we have faced this issue and logged support ticket with microsoft. They have restarted Async sandbox service and issue resolved.

    Since this is online deployment we don't have access to servers.

    If found helpful, Please mark my answer verified.

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