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Business Card Scan in Mobile App missing

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Posted on by 12

Hi,

the button to scan the business card is not shown in my mobile app.

Are there any additional settings that need to be adjusted? I can see it in the quick create of the online version.

Thanks,

Deborah

  • DeborahCat Profile Picture
    DeborahCat 12 on at
    RE: Business Card Scan in Mobile App missing

    Yes, camera access is granted but I cannot see the 'Scan business' button...

  • Suggested answer
    Eiken Profile Picture
    Eiken on at
    RE: Business Card Scan in Mobile App missing

    Hi,

    Do you give permission of you Mobile device to access your Camera ?

    This is document that how to  Scan Business Cards using Dynamics 365 Mobile App.

    How to Scan Business Cards using Dynamics 365 Mobile App – Hitachi Solutions (hitachi-solutions.com)

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