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AX2012 rich client report error

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Posted on by Seriahl

Hi all, i've encounted some problems related with Ax rich client.

there're some x++ reports that we're using. And some end users through rich client have reported that the numbers they get are wrong. I.e. some sum-up number which should be 455.50, would appear 4550.00 on AX rich client. Others using remote connection to the server never report this kind of issue. I debug the reports and found nothing wrong. So i'm wondering, is there any possible reason for this error, and is there any solutions?

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Lucas Boewood on at

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RE: AX2012 rich client report error

Hi Seriahl,

Did you try having the rich client users connect to the server remotely to see if they experience the same issue with the reports? Maybe that would narrow down the source of the problem to the users and not the rich client/remote connection difference.

Otherwise, this may be something that our tech engineers could look into in a support ticket.

https://mbs.microsoft.com/customersource/northamerica/help/help/technicalsupportrequest

Best Regards,
Seriahl 20 on at

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RE: AX2012 rich client report error

Sorry but it seems not right. I've tried both delete AUC files and clean user cache, but no difference.
MuthukumaranAX 2,901 on at

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RE: AX2012 rich client report error

Hi - can you try to clear the user cache once and check?
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Mea_ 60,278 on at

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RE: AX2012 rich client report error

If it works for one user and does not work for another try to delete AUC files http://www.axaptapedia.com/Object_caching