Hello.
I am having issues running the spare parts report in the enterprise asset manager and capturing accurate data. (I'm having trouble adding screen shots here). I run the report by object in EAM, and when I get the output, the report lists multiple locations for each item. When I cross-reference this item number with on-hand inventory (product information management -> released products), it typically only has one location and the inventory amounts are completely off. The on-hand inventory data is what we trust. Our engineering and maintenance crew use the EAM report to monitor when they need to place orders, which is a problem if they run the report and see we have 1 unit on-hand and order more (or vice versa and don't get product in on time). My question is, where does the EAM spare part report pull from, and how can I align that with the on-hand inventory data to get accurate results? Trying to add in screentshots. Used the "insert/edit media" button and the "paste from word" button (output below)...
Thanks so much!
CMC -> Enterprise Asset Management -> Reports -> Objects -> Object Spare Parts
“Object type”- Exchanger; “Dimensions” – check show location
Example 1: The report has 13 listing for part # 4876657 each with different locations and inventory counts.
When I take this same part number and go to Product Information Management -> Common -> Released Products
and look up its on-hand inventory (fast tab), it displays only one location with an amount that does not match the report (which says this location has 28 pieces).
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