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Power apps portal showing an error after adding customer field in entity form

Posted on by Microsoft Employee

Hi All,

I am getting an error after i have added the customer field in CRM  entity form.  i dont have global admin role in Azure. Kindly check the below error. Did anybody facing the same issue and resolved the same then please kindly let me know. it would be grateful if you could have provided the solution.

pastedimage1596978724344v1.png

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Power apps portal showing an error after adding customer field in entity form

    Hi Ravi,

    We dont have any mandatory fields in CRM Forms. Is there any other reason for the above exception. It would be grateful if you could have provided the solution.

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Power apps portal showing an error after adding customer field in entity form

    Hi Sanjana,

    Thanks for your suggestion. I have tried to clear the cache , Aslo i have created the site setting as you mentioned however , still above generic error persist.

    .5850.Portal1.PNG

     Am i configured wrong Entity Permission?

    I have included an entity permission as below.  Regret for bad images. 

    Entity Permission Name: ServicePermission 

    Entity : ServiceCase

    Scope: Global

    Child Entity Permission Name: Contact

    Scope: Parent

    Parent Entity Permission: ServicePermission

    Parent Relation: a_contact_servicecase_customer

    Child Entity Permission Name: Account

    Scope: Parent

    Parent Entity Permission: ServicePermission

    Parent Relation: a_account_servicecase_customer

    4846.portal2.JPG

    8561.Portal3.JPG

  • venkatsr Profile Picture
    venkatsr User Group Leader on at
    RE: Power apps portal showing an error after adding customer field in entity form

    Hi,

    1)Please login to admin center and check for the portal error logs.

    2) You will get some information regarding the issue.

    Thanks,

    Venkat

  • Suggested answer
    RaviKashyap Profile Picture
    RaviKashyap 55,410 on at
    RE: Power apps portal showing an error after adding customer field in entity form

    Hi,

    In addition to above, do also check if you are able to save that entity in CRM itself. also, check if there are any required fields which are not present in the entity form .

    Hope this helps.

  • Suggested answer
    RE: Power apps portal showing an error after adding customer field in entity form

    Hello,

    Have you tried clearing portal cache & submitting the form? If the above error still exists, it could be Request Validation failure. You can refer below link to fix the issue.

    Link : https://docs.microsoft.com/en-us/powerapps/maker/portals/configure/entity-forms#request-validation 

    Hope this helps!

    Warm Regards,

    Sanjana

  • Suggested answer
    RE: Lookup field is not showing in entity form power portal

    Hello,

    Have you tried clearing portal cache & submitting the form? If the above error still exists, it could be Request Validation failure. You can refer below link to fix the issue.

    Link : https://docs.microsoft.com/en-us/powerapps/maker/portals/configure/entity-forms#request-validation 

    Hope this helps!

    Warm Regards,

    Sanjana

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    Lookup field is not showing in entity form power portal

    Hi All,

    I am getting an error in portal after i have added the customer field in CRM entity form , Kindly check the below screenshot. Am i missing anything here. Kindly help me to resolve this issue

    pastedimage1596978209982v1.png

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