Service | Customer Service, Contact Center, Fie...

Power apps portal showing an error after adding customer field in entity form

(0) Share

Report

Posted on by Community Member

Hi All,

I am getting an error after i have added the customer field in CRM entity form. i dont have global admin role in Azure. Kindly check the below error. Did anybody facing the same issue and resolved the same then please kindly let me know. it would be grateful if you could have provided the solution.

I have the same question (0)

All responses (7)

Answers (0)

Community Member on at

Like (0)

Report

Lookup field is not showing in entity form power portal

Hi All,

I am getting an error in portal after i have added the customer field in CRM entity form , Kindly check the below screenshot. Am i missing anything here. Kindly help me to resolve this issue

Was this reply helpful? Yes No
Suggested answer

Sanjana Ramesh on at

Like (0)

Report

RE: Lookup field is not showing in entity form power portal

Hello,

Have you tried clearing portal cache & submitting the form? If the above error still exists, it could be Request Validation failure. You can refer below link to fix the issue.

Link : https://docs.microsoft.com/en-us/powerapps/maker/portals/configure/entity-forms#request-validation

Hope this helps!

Warm Regards,

Sanjana

Was this reply helpful? Yes No
Suggested answer

Sanjana Ramesh on at

Like (0)

Report

RE: Power apps portal showing an error after adding customer field in entity form

Hello,

Have you tried clearing portal cache & submitting the form? If the above error still exists, it could be Request Validation failure. You can refer below link to fix the issue.

Link : https://docs.microsoft.com/en-us/powerapps/maker/portals/configure/entity-forms#request-validation

Hope this helps!

Warm Regards,

Sanjana

Was this reply helpful? Yes No
Suggested answer

RaviKashyap 55,410 Moderator on at

Like (0)

Report

RE: Power apps portal showing an error after adding customer field in entity form

Hi,

In addition to above, do also check if you are able to save that entity in CRM itself. also, check if there are any required fields which are not present in the entity form .

Hope this helps.

Was this reply helpful? Yes No
venkatsr User Group Leader on at

Like (0)

Report

RE: Power apps portal showing an error after adding customer field in entity form

Hi,

1)Please login to admin center and check for the portal error logs.

2) You will get some information regarding the issue.

Thanks,

Venkat

Was this reply helpful? Yes No
Community Member on at

Like (0)

Report

RE: Power apps portal showing an error after adding customer field in entity form

Hi Sanjana,

Thanks for your suggestion. I have tried to clear the cache , Aslo i have created the site setting as you mentioned however , still above generic error persist.

.

Am i configured wrong Entity Permission?

I have included an entity permission as below. Regret for bad images.

Entity Permission Name: ServicePermission

Entity : ServiceCase

Scope: Global

Child Entity Permission Name: Contact

Scope: Parent

Parent Entity Permission: ServicePermission

Parent Relation: a_contact_servicecase_customer

Child Entity Permission Name: Account

Scope: Parent

Parent Entity Permission: ServicePermission

Parent Relation: a_account_servicecase_customer

Was this reply helpful? Yes No
Community Member on at

Like (0)

Report

RE: Power apps portal showing an error after adding customer field in entity form

Hi Ravi,

We dont have any mandatory fields in CRM Forms. Is there any other reason for the above exception. It would be grateful if you could have provided the solution.

Was this reply helpful? Yes No