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Hi Community,
May I find out in Service Credit Memo, what is the difference between Your Reference field and External Document no. ?
Thank you!
Hi Josh,
In my case I always put the customer information in External document no. if there is any invoice or any quote no. so that I can refer it later, and as the name suggest Your reference field, it can have the values for your information purpose.
https://docs.microsoft.com/en-us/dynamics-nav-app/localfunctionality/unitedkingdom/how-to-enter-external-document-numbers
Hope it will help you.
Josh,
This is a company preference. When I train customers, I teach that the External Document No. = Purchase Order No. from the Customer. The Your Reference field I tell users to enter is an internal reference or information that needs to be entered, like an Important notation.
Hope this helps.
Thanks,
Steve
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