Skip to main content

Notifications

Announcements

No record found.

Microsoft Dynamics GP forum
Unanswered

HITB missing transaction

Posted on by 60

Upon having a posting issue with an import batch, a handful of transactions were posted to the customers account. One did not post to the customer's account. The user would like to void this transaction somehow, which will fix the incorrect HITB totals, I thought a reconcile would fix but the doc number is not found nor found in the PSTL RM trans unapply tool.

The trans shows in the following tables
select * from SOP30200 where SOPNUMBE ='13753092'
select * from SOP30300 where SOPNUMBE ='13753092'
Select * from SOP10102 where SOPNUMBE ='13753092'
Select * from RM00401 where docnumbr = '13753092'
Select * from RM10101 where docnumbr = '13753092'

Does not appear in 
select * from SOP10100 where SOPNUMBE ='13753092'
Select * from RM20101 where docnumbr = '13753092'
Select * from RM30301 where docnumbr = '13753092'

GP 18.4
Key2Act (WennSoft) 18.04b

  • RE: HITB missing transaction

    Hello,

    I believe your best option here is to open a new case with the support desk. In order to determine how to correct this, we would need to take a look at all of the tables that are impacted when a SOP document is posted.

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Anton Venter – Community Spotlight

Kudos to our October Community Star of the month!

Announcing Our 2024 Season 2 Super Users!

A new season of Super Users has arrived, and we are so grateful for the daily…

Dynamics 365 Community Newsletter - September 2024

Check out the latest community news

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 290,552 Super User 2024 Season 2

#2
Martin Dráb Profile Picture

Martin Dráb 228,552 Most Valuable Professional

#3
nmaenpaa Profile Picture

nmaenpaa 101,148

Leaderboard

Product updates

Dynamics 365 release plans