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I've to turn on Rating on Knowledge Articles on our Dynamics Customer Self Service Portal enabling it using "Enable Rating to yes" in Page Option of localized page "
Now I see the rating control and also the comments:
But when I click on it to do the rate it doesn't submit nothing and the rate is not registered (both for anonymous users and authenticated users)
Any idea of how can solve the problem?
Thanks
Vincenzo
Please check the blog below. Maybe it will be useful for you
Make as verified if it is helpful for you
It does, it just takes time to process. There is a background task that does that. Patience..
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