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Dynamics 365 Community / Forums / Finance | Project Operations, Human Resources, ... / Vendor payment journal...
Finance | Project Operations, Human Resources, ...
Answered

Vendor payment journal line does not change to Sent after Generate Payment process is completed

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Posted on 2 Feb 2025 03:02:10 by BarryR 222
Hello All - 
 
I have an issue where after generating payments on a vendor payment journal the Payment Status does not change to Send. It stays at None. The screen shots below are for an ACH payment but the same issue occurs with check payments as well.
 
Can someone please tell where I've gone wrong in my configuration/setup?
 
I appreciate any advice offered.
 
Thanks,
Barry
 
 
 
 
1. Vendor payment journal with MOP = ACH. There is no workflow involved, I only need to click on Generate payments.
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
2. Payment method = ACH
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
3. NACHA file is created
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
4. Payment Status does not change to Send.
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Categories:
Dynamics 365 Finance
  • CU03021028-0 Profile Picture
    CU03021028-0 2 on 03 Feb 2025 at 10:29:30
    Vendor payment journal line does not change to Sent after Generate Payment process is completed
    Did you find the solution?
  • Verified answer
    Adis Profile Picture
    Adis 2,906 Super User 2025 Season 1 on 03 Feb 2025 at 10:17:12
    Vendor payment journal line does not change to Sent after Generate Payment process is completed
    Hey,
     
    Check the available parameters from Microsoft, maybe you ll find something usefull.
     
    Otherwiese, customizations might be a thing. So, if you have a Contoso environment, I would try to check it there and use the same setup in your environment.
     
     
    I would also suggest to compare our setup to yours regarding the methods of payment, maybe there is a quick fix we find.
    I would also suggest using a standard export format configuration, although it shouldnt have any impact, as electronic reporting is pulling the data, but not triggering anything afaik.
     
     
    Kind regards, Adis
     

    If this helped, please mark it as "Verified" for others facing the same issue

  • Anton Venter Profile Picture
    Anton Venter 19,522 Super User 2025 Season 1 on 03 Feb 2025 at 08:37:03
    Vendor payment journal line does not change to Sent after Generate Payment process is completed
    Is the ER configuration standard or has it been modified? Are there any code customizations by any chance?
  • BarryR Profile Picture
    BarryR 222 on 02 Feb 2025 at 15:59:32
    Vendor payment journal line does not change to Sent after Generate Payment process is completed
    Anton - thanks for your response. Just to confirm, the Payment Status is set to Sent on the ACH method of payment. 
     
     
     
     
  • Anton Venter Profile Picture
    Anton Venter 19,522 Super User 2025 Season 1 on 02 Feb 2025 at 09:00:00
    Vendor payment journal line does not change to Sent after Generate Payment process is completed
    Hi,
     
    There is a Payment status field on the method of payment setup/configuration. Which value does your method of payment have? If it's on None, change it to Sent and try again. Rememeber to test first in the test environment.

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