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Customer experience | Sales, Customer Insights,...
Suggested answer

Views and forms does not change after import solution

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Posted on by

Hello, 

I have Issues with some of the forms and Views in out environment. We have made som changes in our DEV environment and did a solution import to the production environment. But the views and forms have not changed in production. I get no errors when I do the import. 

Does someone know what could be the issue here?

Best Regards, 

Emma

  • EmmaCRMadmin Profile Picture
    on at
    RE: Views and forms does not change after import solution

    Hello, yes we have done some changes in producion in  customisation layer because we needed to resolve an error very quick. Mabye that caused the issue. I tried to overwrite customisations but still doesn't work...

    Do I need to chnag the order of the layers?

  • Suggested answer
    M.Azwar Alam Profile Picture
    on at
    RE: Views and forms does not change after import solution

    Hi,

    If you have on-premise then try resetting IIS. For online raise a ticket to Microsoft

    Mark answer as verified, if it is feasible for you

  • Suggested answer
    Paul_Owen Profile Picture
    2,027 on at
    RE: Views and forms does not change after import solution

    Is it likely that changes have been made directly in production in the customisation layer? Try importing your solution as an upgrade and overwrite customisations.

    Regards

    Paul

  • EmmaCRMadmin Profile Picture
    on at
    RE: Views and forms does not change after import solution

    Hello, It is a managed solution...

    I haven't had this problem before when I have done similar changes.

    BR,

    Emma

  • Suggested answer
    a33ik Profile Picture
    84,331 Most Valuable Professional on at
    RE: Views and forms does not change after import solution

    Hello Emma,

    What type of solution did you import? If it's unmanaged one - you will have to publish it in your production to apply changes.

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