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Dynamics 365 Community / Forums / Microsoft Dynamics NAV (Archived) / Missing Extension Menu...
Microsoft Dynamics NAV (Archived)

Missing Extension Menu Suite / Search Functionality

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Posted on by MJinx_TrinSoft 42

We have created extensions for both BC and NAV2018 that are having the same issue. After we install the application, the Menu Suite will arbitrarily disappear and the search function will not find our objects. Restarting services will sometimes bring back this functionality but then at some point it will again disappear. This is getting to be a real problem for our users who cannot keep restarting services throughout the day to maybe get it back. We seem to have the UsageCategory and ApplicationArea properties correct as the menu suite / search ability will be there, but then go away.

I know there have been issues with the menu suite not appearing when there are over 20 pages, but we only have 8 pages and 2 reports.

We have also had this happen with third party extension applications that have been installed.

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  • Community Member Profile Picture
    Community Member on at

    Has anyone found a solution to the above, as we have the same problem?

  • bctails Profile Picture
    bctails 25 on at

    Running into this problem too, at an OnPrem customer who runs NAV2018 CU11 with our add-on (extension).

    Did you eventually find a solution for this (other than the "just upgrade"-answer that I have gotten a few times, haha)?

  • Suggested answer
    Suresh Kulla Profile Picture
    Suresh Kulla 50,243 Super User 2025 Season 2 on at

    Did you try building server application objects from the object designer, please refer this

    demiliani.com/.../

  • bctails Profile Picture
    bctails 25 on at

    Thanks for your answer Suresh.

    I haven't tried, but Stefano also specifically mentions in his blog that this is only related to C/AL objects. The whole add-on in this case is an extension. Also, the items are all there to start with, and after a few days they suddenly disappear from the menus.

    It's always the same menu options that disappear, and they are in the extensions own menu.

    Is it worth it to still try (And does it have disadvantages? This is a production environment..)

  • bctails Profile Picture
    bctails 25 on at

    This problem suddenly also popped up in our TEST environment. I have tried to build server application objects there, and as I expected it doesn't change a thing.

    Anybody else who ran into this recently?

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