web
You’re offline. This is a read only version of the page.
close
Skip to main content

Announcements

No record found.

News and Announcements icon
Community site session details

Community site session details

Session Id :
Dynamics 365 Community / Forums / Service | Customer Service, Contact Center, Fie... / Send an in-app notific...
Service | Customer Service, Contact Center, Fie...
Unanswered

Send an in-app notification when a task or note record is "added or modified" to a case.

(0) ShareShare
ReportReport
Posted on by Bassey 9

Hi everyone.

I am trying to create a flow that sends an in-app notification when a related record is added or modified to a case.

The screenshot below is the flow when a case is "added or modified" which works.

pastedimage1656675959635v1.png

Just thinking of the logic for when a task or note related to a case record is added to the case.

pastedimage1656684255112v2.png

Any help is much appreciated.

  • Ruben Munoz Fernandez Profile Picture
    Ruben Munoz Fernandez 20 on at

    Hello,

    You need to do something like this: crmminds.com/.../

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Season of Sharing Community Challenge Winners!

Congratulations to our community stars!

Women in Power Builds Momentum

Expanding mentorship, skilling, and AI innovation

Congratulations to the September Top 10 Community Leaders

These are the community rock stars!

Leaderboard > Service | Customer Service, Contact Center, Field Service, Guides

#1
Daniyal Khaleel Profile Picture

Daniyal Khaleel 60 Most Valuable Professional

#2
11manish Profile Picture

11manish 23 Super User 2026 Season 2

#3
Travis South Profile Picture

Travis South 14

Last 30 days Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans