Microsoft Dynamics 365 | Integration, Dataverse...

Beginner needs help to get started

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Posted on by CeeDee

Hello Community.
I need help getting started.

Our service provider for Dynamics is now setting up the first sandbox. We are getting the D365 F & SCM and probably also Sales and Field Service.

I am in the role of the pending application manager.
While our service provider configures and sets up the system, I would like to familiarize myself with it. But how and where do I start?

I have access to the LTS and the complete D365 system. We have this in the cloud.

Do you have any recommendations on how and where I can best start?

Is there an introductory thread?

Many thanks in advance.

Christian

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Leah Ju Microsoft Employee on at

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Hi Christian,

Microsoft provides a lot of documentation to help you learn.

https://learn.microsoft.com/en-us/dynamics365/

Selection of documents according to the specific product.

I hope you can mark my answer verified if it answer your question! If you have any questions, please feel free to contact me.
Regards,
Leah

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Layan Jwei 8,165 Super User 2026 Season 1 on at

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Hi CeeDee,

There is a certificate that talks about D365 Fundamentals. You can read it's material as a start.

https://learn.microsoft.com/en-us/credentials/certifications/d365-fundamentals-finance-and-operations-apps-erp/

Thanks,

Layan Jweihan

Please mark this answer as "Verified" if it solved your issue. In order to help others who will face a similar issue in the future

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Judy Microsoft Employee on at

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Hi, to familiarize yourself with Dynamics 365, you can start by exploring the available resources and documentation, such as Microsoft Docs, Training and Certification, you can start by exploring the available resources and documentation. Here are step-by-step guidance on Finance and operation, Dynamics 365 Supply Chain Management, or Dynamics 365 Commerce, business central, Field service:

Before you buy - Finance & Operations | Dynamics 365 | Microsoft Learn

Business Functionality Supported by Business Central - Business Central | Microsoft Learn

Dynamics 365 Field Service on Microsoft Learn | Microsoft Learn

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CeeDee 4 on at

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Thanks to all. i will try your links.

Thx to @Leah Ju
But this is my problem: "Microsoft provides a lot of documentation to help you"

It is too much and i don't know where to begin. We have a running system.

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Layan Jwei 8,165 Super User 2026 Season 1 on at

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Hi CeeDee,

If your question is answered, then please don't forget to verify the answers that helped.

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Hammed 366 User Group Leader on at

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I will recommend going the Microsoft Learn: https://learn.microsoft.com/en-us/credentials/certifications/d365-fundamentals-finance-and-operations-apps-erp/

Let me know if you need more support.

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