Failed to get priv user group information, k = 90019f57

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I am having a challenge with some users being able to access the system and some not.

These are our system details

I cant link to CRM in outlook and lost.

30x Dynamics CRM Professional - User CAL 2013

SBS2011 with Exchange 2010 (14.1 Build 218.15)
All clients are running Office 2010 Pro SP2

Failed to getpriv user group information. k = 90019f57-c3a1-4a79-96d2-1fe2d69db411 privUserGroup: b18e2a90-8d1b-4777-9bed-ad2a829d30c4, LocalSystemAdGuid: 00000000-0000-0000-0000000000, Exception: Microsoft.Crm.CrmSecurityException:Could not find GUID for : DOC$ with Search Filter: samAccountname---> System.Security.Authentication.AuthenticationException: Logon failure:unknown user name or bad password,---> System.Runtime.Interopervices.COMException: Logon failure: unknown user name or bad password. at System.DirectoryServices.DirectoryEntry.Bind(Boolean throwIfFail) at System.DirectoryServices.DirectoryEntry.Bind() it keeps going for a few more lines

Thank your help in advance

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George Chuene 15 on at

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To resolve this issue simply restart all the CRM Services and reset the iis

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Community Member on at

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Hi,

Recently we were able to resolve similar error from workflow actions and systems job by re-starting the application server.

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