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Hi
Please can someone help I am trying to find what the credit invoice function does on the sales order it is only available on credit notes. I have read that it maybe a Italian feature which links documents, when I select the original invoice is blank and I cannot edit this screen,
I have tried to also enable some parameters on the account receivables/update/Invoice form but no luck, there is limited documentation around what this feature does. We would like to know its function to see if this is something that can be useful to us.
Hi Reshma,
The credit invoicing feature creates a relation between a credit note and the original invoice that you want to correct. This feature also lets you enter the reason for the correction. After this information is stored, information that is related to the original invoice is printed on the credit note.
This is an explanation of this feature in Dynamics AX, and I guess it plays a similar role in D365 FO.
You can refer to this MS Doc: Credit invoicing configuration key (CustVendCreditInvoicing) | Microsoft Learn
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