Skip to main content

Notifications

Announcements

No record found.

Microsoft Dynamics GP forum
Suggested answer

Mandatory Arrears duplicating deduction codes with same and prior deduction rates-GP18

Posted on by 5

When running the Mandatory Arrears process for selected Audit Trail Codes, we are receiving duplicate rows of same deduction codes.  Same deduction code appears two or more times with same rate.  Also, some rows appear twice for same deduction code with different rates (rate for two pays of year and new rate updated pay period 3). This issue makes using the Post feature unmanageable due to the volume to scroll thru of duplicated rows.  Did something change with GP18 that put this window out of sync?  Thanks for any feedback or advice if anyone else has seen this happen.

pastedimage1590586920666v2.png

  • Suggested answer
    Andrea Melroe Profile Picture
    Andrea Melroe 3,437 on at
    RE: Mandatory Arrears duplicating deduction codes with same and prior deduction rates-GP18

    Hi,

    Currently, there are no known Quality Issues around what you’re seeing (duplicated records per employee in the Mandatory Arrears window). I double checked to be sure and tested mandatory arrears on version 18.2.1060 and I cannot replicate what you’re seeing. We haven't heard of others experiencing this either.

    We did have an issue early on in GP 2018 in which the APR_APR30300 table would not get updated when a pay run was posted (when Advanced Payroll was not marked as registered). However, this resulted in the opposite of what you are experiencing - in that no records would be available to be posted as arrears in the Mandatory Arrears window. This issue was fixed with the release of version 18.00.0672.

    When I see the duplication in your screenshot, it makes me wonder if there may be duplication elsewhere in the payroll tables. If there was a posting interruption during the payroll posting process and duplication occurred as a result, that could cause something similar in the Mandatory Arrears window. Have you had any problems/errors with payroll posting?

    Can you actively replicate the problem? If you post a new pay run for one of the employees, do you see duplication for that arrear in the Mandatory Arrears window?

    All in all, I would have to take a closer look at your system (data, steps being taken) to determine what is causing the problem. Our support team would be happy to help you dig into this further via a support case (as again, we’d really need to take a look at the data along with the steps being taken):

    https://support.microsoft.com/en-us/supportforbusiness/productselection?sapId=1105c7fc-eac0-d55d-839e-de6385ca1138

    Others in the community may have more to offer as well.

    Hope this helps!

    Thank you for using Dynamics Communities,

    Andrea Melroe | Sr. Technical Advisor | Microsoft Dynamics GP

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Anton Venter – Community Spotlight

Kudos to our October Community Star of the month!

Announcing Our 2024 Season 2 Super Users!

A new season of Super Users has arrived, and we are so grateful for the daily…

Dynamics 365 Community Newsletter - September 2024

Check out the latest community news

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 290,558 Super User 2024 Season 2

#2
Martin Dráb Profile Picture

Martin Dráb 228,647 Most Valuable Professional

#3
nmaenpaa Profile Picture

nmaenpaa 101,148

Leaderboard

Product updates

Dynamics 365 release plans