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Customer experience | Sales, Customer Insights,...
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Copy PROD Environment over SANDBOX environment

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Hi all, 
The system doesn't let me copy the PROD environment over the SANDBOX one. Furthermore, when I get into Sanbox environment trying to install Sales Professional App (the same of the PROD), the page just loading in a loop. Anybody can help me? 

Thank you in advance
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  • Suggested answer
    PerezAguiar Profile Picture
    Microsoft Employee on at
    Copy PROD Environment over SANDBOX environment
    Hey!
     
    From what I see the environment should be available now (2025/01/23 20:35 UTC). I can see several attempsts for generating/deleting over the past 2 days, but last execution (18:45 utc) seems succeded.
     
    Please, ensure that once the environment is provisioned, you're able to access it.  Then, you can trigger the copy from one environment to another.   Finally, before triggering, ensure you have the right permissions (System Administrator) on both source and target environments.
     
    Regards,
     

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