Fault finding print management SMTP

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Posted on by JoeBrewer

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I get the following error and stack trace when I try to send a document using print management that has been setup for emailing:

Error executing code: SrsReportRunMailer object not initialised.

Stack trace

(C)\Classes\SrsReportRunMailer\emailReport - line 37

(C)\Classes\SrsReportRunPrinter\toEmail - line 36

(C)\Classes\SrsReportRunPrinter\printReport - line 38

(C)\Classes\SrsReportRunService\runReport - line 43

(C)\Classes\SrsReportRunImpl\runReport - line 7

(C)\Classes\SrsPrintMgmtController\runReport - line 65

(C)\Classes\PrintMgmtReportRun\execute - line 41

(C)\Classes\FormLetterReport\execute - line 10

When I debug the code, an exception is thrown from the method sendMail() in the SysMailerNet class. The code is calling the Send method on the .net object System.Net.Mail.SmtpClient and I cannot see the real exception message. Does anyone have any suggestions for how to troubleshoot this and find out the cause please?

Any help would be much appreciated.

Thanks,
Joe

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André Arnaud de Cal... 301,069 Super User 2025 Season 2 on at

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HI Joe,

Can you elaborate on the setup you have done and if you have any customizations in this area?

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