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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / Customise Customer Portal
Customer experience | Sales, Customer Insights,...
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Customise Customer Portal

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Posted on by empath-e CRM 1,136

Hi All,

Can anyone tell me if you can customise the D365 Customer Portal Support Case form? we would like to display additional fields on this form for our customers. 

2022_2D00_05_2D00_17_5F00_14_2D00_38_2D00_43.jpg

Thanks

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  • Suggested answer
    RodRodriguez Profile Picture
    RodRodriguez on at

    Howdy Adam,

    I think these two documents might help you do what you are looking for:

    docs.microsoft.com/.../customer-portal-customize

    docs.microsoft.com/.../entity-forms

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