Skip to main content

Notifications

Announcements

No record found.

Microsoft Dynamics CRM (Archived)

What are Case Templates in CRM 2013 ? What are its uses ?

Posted on by 402

What are Case Templates in CRM 2013 ? What are its uses ?

*This post is locked for comments

  • Suggested answer
    RaviKashyap Profile Picture
    RaviKashyap 55,410 on at
    RE: What are Case Templates in CRM 2013 ? What are its uses ?

    Hi Mohammed,

    Haven't heard about Case Template before. Can you share a screenshot please?

    It is possible that its some custom implementation (entity). You can check under customization >> entities

    Hope this helps.

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

December Spotlight Star - Muhammad Affan

Congratulations to a top community star!

Top 10 leaders for November!

Congratulations to our November super stars!

Tips for Writing Effective Suggested Answers

Best practices for providing successful forum answers ✍️

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 291,280 Super User 2024 Season 2

#2
Martin Dráb Profile Picture

Martin Dráb 230,214 Most Valuable Professional

#3
nmaenpaa Profile Picture

nmaenpaa 101,156

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans