web
You’re offline. This is a read only version of the page.
close
Skip to main content

Announcements

No record found.

News and Announcements icon
Community site session details

Community site session details

Session Id :
Finance | Project Operations, Human Resources, ...
Answered

AR Paid Transaction Removal not removing paid transactions

(1) ShareShare
ReportReport
Posted on by 75,852 Moderator

What would prevent the AR Paid Transaction Removal routine from not removing paid transactions?  I was asked to clean up years of neglect. Running PTR first removed about 5,000 records. Howevere, it has left 34 records behind. RM20101.CURTRXAM equals zero for all of these transactions. I have tried to remove them again to no avail. If I zoom on these documents and click apply I see the document that pays them off. However, I just discovered that these documents do not exist. Is this why they do not go to history? Do both the invoice and the payment have to exist? This is GP 2010.

Categories:
I have the same question (0)
  • Verified answer
    Gavin Profile Picture
    2,510 on at

    Hi,

    Out of interest is the POSTED field in the RM20201 apply table for these records set to 0? I'm sure I've had this in the past, and setting this to 1 enabled me to transfer them to history using Paid Transaction Removal routine.

    Hope this helps.

    Thanks

    Gavin

  • Richard Wheeler Profile Picture
    75,852 Moderator on at

    Excellent tip. I would have never thought to check that as I assume everything in this table would be marked as posted. This just goes to show why you should never assume anything. There were 36 records like this. I can only assume this flag was never set during posting.

  • Richard Wheeler Profile Picture
    75,852 Moderator on at

    I have one transaction that refuses to move to history. This invoice was paid. I can see the payment in the RM30101 so somehow the payment was applied and the payment moved to history but the paid invoice did not. I will create a script to move it from RM20101 to RM30101.

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Introducing the 2026 Season 1 community Super Users

Congratulations to our 2026 Super Stars!

Meet the Microsoft Dynamics 365 Contact Center Champions

We are thrilled to have these Champions in our Community!

Congratulations to the April Top 10 Community Leaders

These are the community rock stars!

Leaderboard > Finance | Project Operations, Human Resources, AX, GP, SL

#1
Giorgio Bonacorsi Profile Picture

Giorgio Bonacorsi 664

#2
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 615 Super User 2026 Season 1

#3
CP04-islander Profile Picture

CP04-islander 550

Last 30 days Overall leaderboard

Product updates

Dynamics 365 release plans