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duplicate search string for contacts

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Posted on by kristien

Hi,

I try to use the duplicate search string for contacts,but i don't get any results although there are doubles in the contacts. Is this working in the online version? If so, can someone explain how to make it work?

Both options in Marketing Setup (Maintain Dupl. Search string and Autosearch for Duplicates ) or on.

Thx

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Community member 2 on at

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duplicate search string for contacts

This function is specifically designed for contacts of the type "Company" and does not apply to contacts of the type "Person". The criteria cannot be modified as it is hardcoded.
Ewon Tan 72 on at

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RE: duplicate search string for contacts

hi Vasil, do you able to setup for the contact type as "Company".

I did try out but still not successful. Mind to share the setting?
VVlasov 10 on at

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RE: duplicate search string for contacts

Hello,

Thank you for the reply. However I am trying to run duplicate search on contacts type "Person" and for some reason they do not appear in the search string.

Is it possible that this function is only relevant for contacts type "Company"?

Regards,

Vasil
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Marco Mels on at

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RE: duplicate search string for contacts

Hello,

Thank you for sharing final answer.

Thanks!
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kristien 6 on at

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RE: duplicate search string for contacts

Hi Marco,

In the documentation there is not mentioned where you can actually setup the duplicate search string conditions but now I found it on the Marketing Setup Page : Navigate > Setup > Duplicate Search String Setup

Tx.
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Marco Mels on at

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RE: duplicate search string for contacts

Hello,

Please do have a look here as a start:

docs.microsoft.com/.../marketing-setup-contacts

Thanks.