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Dynamics 365 Community / Forums / Small and medium business | Business Central, N... / duplicate search strin...
Small and medium business | Business Central, N...
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duplicate search string for contacts

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Posted on by kristien 9

Hi,

I try to use the duplicate search string for contacts,but i don't get any results although there are doubles in the contacts. Is this working in the online version? If so, can someone explain how to make it work?

Both options in Marketing Setup (Maintain Dupl. Search string and Autosearch for Duplicates ) or on.

Thx

Categories:
Dynamics 365 Business Central
Dynamics 365 Business Central
  • Suggested answer
    Community member Profile Picture
    Community member 2 on at
    duplicate search string for contacts
    This function is specifically designed for contacts of the type "Company" and does not apply to contacts of the type "Person". The criteria cannot be modified as it is hardcoded.
  • Ewon Tan Profile Picture
    Ewon Tan 72 on at
    RE: duplicate search string for contacts

    hi Vasil, do you able to setup for the contact type as "Company".

    I did try out but still not successful. Mind to share the setting?

  • VVlasov Profile Picture
    VVlasov 10 on at
    RE: duplicate search string for contacts

    Hello,

    Thank you for the reply. However I am trying to run duplicate search on contacts type "Person" and for some reason they do not appear in the search string.

    Is it possible that this function is only relevant for contacts type "Company"?

    Regards,

    Vasil

  • Suggested answer
    Marco Mels Profile Picture
    Marco Mels on at
    RE: duplicate search string for contacts

    Hello,

    Thank you for sharing final answer.

    Thanks!

  • Verified answer
    kristien Profile Picture
    kristien 9 on at
    RE: duplicate search string for contacts

    Hi Marco,

    In the documentation there is not mentioned where you can actually setup the duplicate search string conditions but now I found it on the Marketing Setup Page : Navigate > Setup > Duplicate Search String Setup

    Tx.

  • Suggested answer
    Marco Mels Profile Picture
    Marco Mels on at
    RE: duplicate search string for contacts

    Hello,

    Please do have a look here as a start:

    docs.microsoft.com/.../marketing-setup-contacts

    Thanks.

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