Question step and Completion step

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Posted on by Djordje Saponjic

I have question about when to use question step and completion step. I have watched the September 1st webinar but I can not find recordings to watch it again. Please could you help.

Best regards,

Djordje Saponjic

Tipteh

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Djordje Saponjic 50 on at

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RE: Question step and Completion step

Dear Ryan,

Thank you for your answer. This is so helpful and I can us it in my new Guide already.

Thank you so much.

All the best

Djordje Saponjic

Tipteh
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RyanN on at

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RE: Question step and Completion step

Hi Djordje

Great question! Complete documentation can be found here: docs.microsoft.com/.../pc-app-branching

The question step allows you to create a 'multiple choice' step within your guide. This allows you to create 'non-linear' guides which are proving really useful for troubleshooting, training, and assembly scenarios that have different conditions or variability.

In most cases you want the 'branch' that the question step links to to be terminal adding the completion step means the guide ends there. For example, if you had a question step which was 'what is the reading of this gauge' and then 3 values as the choices and each value take the operator to a different task in the guide - you'd want the guide to end on the task they chose. Details on the completion step: docs.microsoft.com/.../pc-app-branching.

If you don't add the completion step the guide will continue in a linear fashion.

Ryan