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Dynamics 365 Community / Forums / Service | Customer Service, Contact Center, Fie... / Is it possible to uplo...
Service | Customer Service, Contact Center, Fie...
Suggested answer

Is it possible to upload multiple photos at a time using the mobile app?

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Posted on by Rob_ITM 18

Our engineers take photos whilst onsite.

At the moment they are having to upload each photo one by one into related documents or timeline - is there a way of selecting multiple photos and uploading in one go?

  • Suggested answer
    CU10020717-0 Profile Picture
    CU10020717-0 2 on at
    Is it possible to upload multiple photos at a time using the mobile app?
    Yes, it depends on the mobile app you are using. Many modern apps allow multiple photo uploads at once. Check if the app has a Select Multiple option in the upload section. If not, try long-pressing a photo to see if multiple selection is enabled. Also, ensure the app is updated, as newer versions often include this feature. If the app still does not support it, you may need to upload photos one by one or contact the app’s support for confirmation. Randm 10000. 
  • Suggested answer
    CU14010900-0 Profile Picture
    CU14010900-0 2 on at
    Is it possible to upload multiple photos at a time using the mobile app?
    Yes, it is possible to upload multiple photos simultaneously using the Field Service Mobile app. The new mobile UX, currently in preview, allows users to select and upload multiple images in Timeline Notes, streamlining the process for technicians. To leverage this feature effectively, ensure your app is updated to the latest version. Additionally, for advanced photo management or editing before uploading, consider integrating third-party tools such as PicsArt or Canva, which can combine images into a single file or optimize them for upload. This approach ensures a seamless user experience and saves significant time on-site. For more details about the new mobile UX features, check out this Microsoft article related games.
  • Community member Profile Picture
    Community member 4 on at
    Is it possible to upload multiple photos at a time using the mobile app?
    Yes you can upload multiple photos by using this app or use other app like remini.
  • Community member Profile Picture
    Community member 4 on at
    Is it possible to upload multiple photos at a time using the mobile app?
    Yes, you can upload multiple photos as well or you can make all photos in one photo by using any photo editor like picsart.
  • Suggested answer
    Joseph Shum Profile Picture
    Joseph Shum on at
    Is it possible to upload multiple photos at a time using the mobile app?
    With Field Service Mobile's new mobile UX (currently in preview), it is possible to add multiple images at one time in Timeline Notes.
     
    To learn more about this and other new features in the new mobile UX, please see the following article:
    https://cloudblogs.microsoft.com/dynamics365/it/2023/10/27/transform-technician-experience-with-the-new-field-service-mobile-ux/
  • Suggested answer
    Gabriel Dias Junckes Profile Picture
    Gabriel Dias Junckes 2,428 on at
    RE: Is it possible to upload multiple photos at a time using the mobile app?

    Hi.

    Can the Technician take the photo from the mobile app? From the notes tab?

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