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Customer experience | Sales, Customer Insights,...
Answered

Text in buttons not displaying correctly when email is opened via a Microsoft outlook

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Posted on by 64

Currently, when I send a marketing email that includes a button; when the email is opened via Microsoft outlook, the text is not centered correctly within the button.

This only happens with outlook, and does not happen when an email is opened via gmail or yahoomail.  Any suggestions on how to correct this?  Thank you very much.  



0552.test.PNG

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  • Verified answer
    Nya Profile Picture
    29,060 on at

    Hi,

    I can reproduce your issue in the client of Outlook.

    However, when the same email is opened in the web version of outlook, it appears to be centered.

     pastedimage1617852061103v1.png

    So I did some search about it and found this post:

    Valign not working in Outlook HTML Emails - Stack Overflow

     

    I tried to modify the “line-height” in the text style from the HTML of the email.

    This does work for Outlook, but at the same time other email clients will become uncentered.

    This should be an issue with Outlook's support for HTML email formatting. Similarly, there are issues such as multiple columns in a row not being displayed side by side. So it is recommended to seek help from Outlook's forum.

    If this helped you, I'd appreciate it if you'd mark this as a Verified Answer, which may in turn help others as well.

    Best Regards,

    Nya

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