If your goal is simply to tailor the Sales Research Agent's output, use the supported configuration options such as General Context and Business Functions, which are designed to customize how the agent interprets and presents research.
If your goal is to change the conversation logic, add custom topics, modify prompts, or extend the agent with custom actions, the out-of-the-box Sales Research Agent is not intended to be customized at that level. In that case, the recommended approach is to build a custom Copilot Studio agent and integrate it with Dynamics 365 Sales, giving you full control over topics, orchestration, tools, and conversation behavior.
