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Dynamics 365 Community / Forums / Customer Service forum / MS 365 Customer Engage...
Customer Service forum

MS 365 Customer Engagement I don't have the XML urn:microsoft-crm/document-template

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Posted on by Dik Van Vliet 10

How I can customize without this urn:microsoft-crm/document-template?

Or

How can I fix this?

Thanks in advance,

Regards,

Dik van Vliet

Categories:
Customer Engagement
Other
  • Suggested answer
    LeoAlt Profile Picture
    LeoAlt 16,331 on at
    RE: MS 365 Customer Engagement I don't have the XML urn:microsoft-crm/document-template

    Hi partner,

    According to this documentation provided by Microsoft, if you select the Customer Engagement apps XML schema, it will begin with “urn:microsoft-crm/document-template/”

    community213.png

    This blog also mentioned this condition.

    community213.png

    If my understanding is not correct, please kindly share more information or screenshots so that we can help you better.

    Hope it helps.

    Best Regards,

    Leo

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