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Session Id :
Finance | Project Operations, Human Resources, ...
Suggested Answer

Distinguish Print management between Invoices & Pro forma invoices

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Hi

Via set up of Print management & Electronic reporting destinations we are currently sending out invoices toc customers via mail at the moment of posting the invoice
Now, when we make a Pro forma invoice first, because there is no distinction in the Print management settings between final invoice & pro forma the pro forma is also being sent out. Which we would want to avoid.
 
I was wondering whether there is a best practice to handle this? You can see it as a general question on applying different rules for pro forma versus final documents.
 
The functionality 'Configure specific ER destinations to be used for different PM actions' can offer a solution according to me, but because of the fact the 'VIEW' & 'SEND' options are only available once the invoice is posted - it would involve one extra step which we would like to a void if possible.
 
Thanks a lot!
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  • Suggested answer
    Community member Profile Picture
    2 on at
    In the end I managed to solve this via the Print Management settings.
    I set a query to apply a different ER destination that only prints (and not mails) with the conditional setting on invoice number is empty. 
  • Community member Profile Picture
    2 on at
    Hi Christophe
     
    Thanks for your answer, I was having the same issue and fixed with a Print managment query, checking for approval status, then setting a separate print destination


  • Hetal Gore Profile Picture
    102 on at
    Hi Christophe, 
     
    Did you managed to get the VIEW and SEND buttons with Project Invoice to work correct?? Currently when i select VIEW Use Print Management it sends the invoice to the customer and similar with when i select SEND > user print management it does the same thing send to the customer. 
     
    Can you advise if you have this issue if not how did you overcome?
     
    Please kindly advice. 

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