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Customer experience | Sales, Customer Insights,...
Answered

The panel looks different and Styles section missing

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In Dynamics 365 Marketing, Marketing Email Designer, the panel differs from what it should look like according to the User Guide. The tiles aren’t colorized and the whole Styles section is missing.


What our Dynamics 365 Marketing looks like:

pastedimage1591105670445v1.png


What Dynamics 365 Marketing ought to look like according to the User Guide:

pastedimage1591106046972v2.png

Any suggestion on how to fix it?

2020 release wave 1 enabled
Server version: 9.1.0000.17751
Client version: 1.4.794-2005.1

I have the same question (0)
  • SEDE Profile Picture
    112 on at

    EDIT: Double-post (forums have been slow/unresponsive)

  • SEDE Profile Picture
    112 on at

    I believe this new look was recently rolled out per the Wave 1 Release update. Is there some functionality missing that you're looking to locate?

  • Verified answer
    cloflyMao Profile Picture
    25,210 on at

    Hi Kristofer,

    The source documentation of your posted image was published on October 4, 2019, so the UI of email designer is still old version.

    https://docs.microsoft.com/en-us/dynamics365/marketing/design-digital-content

    While your current email designer with un-colorized tiles is actually the latest version(2020 release wave 1 enabled).

    You could find updated introduction about the new email designer here:

    https://docs.microsoft.com/en-us/dynamics365-release-plan/2020wave1/dynamics365-marketing/improved-email-content-designer

    -> the whole Styles section is missing. 

    In previous version, the Styles section contains settings to apply color, spacing, and other graphical options for the overall design. (See introduction of old Styles section here.)

    Now these settings have been integrated into Properties section:

    If our cursor focuses on blank area of marketing email content, then we can find overall settings in Properties > General layout.

    pastedimage1591164324200v1.png

    Regards,

    Clofly

  • cloflyMao Profile Picture
    25,210 on at

    Hi Kristofer,

    Could it work for you?

    Regards,

    Clofly

    If you had found any answer helped, please kindly mark as verified to close the thread, it would be really appreciated.

    pastedimage1591264428754v2.jpeg

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