Skip to main content

Notifications

Announcements

No record found.

Microsoft Dynamics AX forum
Suggested answer

Error when canceling the remaining quantity on a confirmed purchase order following workflow approbation

Posted on by 5

Hello everyone,

We are encountering a problem when we try to cancel a remaining quantity on a confirmed purchase order (AX 2012 R3).

The purchase order is partially received and those receptions are invoiced.

pastedimage1671112228688v1.png

The change management is activated in Procurement and sourcing.

pastedimage1671112464155v2.png

Thank you.

  • RE: Error when canceling the remaining quantity on a confirmed purchase order following workflow approbation

    Thank you Charlotte for the detailed answer.

    However, I wanted to know if there's a way (workflow modification, settings …) to cancel the remaining quantity on confirmed purchase order following a workflow approval without having to go through the Request change procedure since the approving part can be busy and is not always available to approve these requests with all the partially delivered orders

    Best regards,

    Amen

  • Suggested answer
    Charlotte X Profile Picture
    Charlotte X on at
    RE: Error when canceling the remaining quantity on a confirmed purchase order following workflow approbation

    Hi Amen,

    Change management introduces a managed workflow that makes sure that purchase orders are locked when they have been approved. The purchase orders cannot be changed until you start the change request workflow.

    If you want to change a purchase order, 

    1. Click Procurement and sourcing > Common > Purchase orders > All purchase orders.

      or Click Accounts payable > Common > Purchase orders > All purchase orders.

    2. Select the purchase order. On the Action Pane, on the Purchase order tab, in the Maintain group, click Request change.

    3. Enter the required changes on the purchase order. The approval status is set to Draft, and the purchase order must be approved again by all approvers before the purchase order can be processed.

    These threads mentioned the same error message as yours, you can refer to them:

    Changes to the document are only allowed in state Draft, because change management is activated - Microsoft Dynamics AX Forum Community Forum

    Changes to the document are only allowed in state Draft, because change management is activated - Microsoft Dynamics AX Forum Community Forum

Helpful resources

Quick Links

Replay now available! Dynamics 365 Community Call (CRM Edition)

Catch up on the first D365 Community Call held on 7/10

Community Spotlight of the Month

Kudos to Saurav Dhyani!

Congratulations to the June Top 10 community leaders!

These stars go above and beyond . . .

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 287,696 Super User

#2
Martin Dráb Profile Picture

Martin Dráb 225,490 Super User

#3
nmaenpaa Profile Picture

nmaenpaa 101,148

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans