Skip to main content

Notifications

Announcements

No record found.

Community site session details

Community site session details

Session Id :
Customer experience | Sales, Customer Insights,...
Unanswered

Load Consent records

(0) ShareShare
ReportReport
Posted on by 32
Dear Community,

For a customer I am loading the consent records via the standard option /Load Consent/ in Dynamics.

How/where can I find an overview of all contacts/leads for which NO consent records have been created? Based on my calculations I am missing consent records.

What settings do I need to check if consent records have NOT been created for a Lead / Contact?

Hope anyone can help

 
  • RudyZhang Profile Picture
    RudyZhang Microsoft Employee on at
    Load Consent records
    Hi,
     
    Based on the out-of-the-box functionality, we have tested your needs. Unfortunately, there seems to be no OOB features that will fulfill your needs.
     
    Below is another alternative solution we propose.
    According to our tests, the entity that stores /Contact Point Consents/ is /Contact Point Consent/, an OOB entity. You can use the CDS4 tool to lookup, de-duplicate, and de-duplicate the data of this entity. Then manually do the filtering.

     
     
    I hope my answer is helpful to you! If you have any other questions, please feel free to contact me.
     
    Best Regards,
    Rudy Zhang

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Announcing Our 2025 Season 1 Super Users!

A new season of Super Users has arrived, and we are so grateful for the daily…

Vahid Ghafarpour – Community Spotlight

We are excited to recognize Vahid Ghafarpour as our February 2025 Community…

Tip: Become a User Group leader!

Join the ranks of valued community UG leaders

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 292,494 Super User 2025 Season 1

#2
Martin Dráb Profile Picture

Martin Dráb 231,309 Most Valuable Professional

#3
nmaenpaa Profile Picture

nmaenpaa 101,156

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans